There are absolutely no REFUNDS or EXCHANGES, if you have a problem with your order you must notify us 24 hours after receiving your order . Once you order is placed, you may not make changes to that order. Shine Hair Company processes all orders as they are received and is unable to refund or exchange items, less the wrong item was shipped out. Please allow 3-5 business days for order processing and shipping, All orders placed over the weekend and/or holidays will begin processing the following business day. Once your order is shipped a tracking number will be sent via email. Shine Hair Company is not responsible for lost or stolen packages. In the event that your package has not arrived as expected please contact USPS(1-800-ASK-USPS). When choosing Pick Up, order must be picked up within 7days or you may be refunded and charged a $20 per item Restock Fee( Deducted From Refund). Bring your confirmation email and identification when you come to collect your order. Text 314-815-7312 after you receive this notification to arrange pickup. By completing a purchase with Shine Hair Company  your are agreeing to this policy. 

POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE. IT IS THE RESPONSIBILITY OF THE MERCHANT TO READ AND UNDERSTAND ALL POLICIES

There are absolutely no REFUNDS or EXCHANGES, if you have a problem with your order you must notify us 24 hours after receiving your order . Once you order is placed, you may not make changes to that order. Shine Hair Company processes all orders as they are received and is unable to refund or exchange items, less the wrong item was shipped out. Please allow 3-5 business days for order processing and shipping, All orders placed over the weekend and/or holidays will begin processing the following business day. Once your order is shipped a tracking number will be sent via email. Shine Hair Company is not responsible for lost or stolen packages. In the event that your package has not arrived as expected please contact USPS(1-800-ASK-USPS). When choosing Pick Up, order must be picked up within 7days or you may be refunded and charged a $20 per item Restock Fee( Deducted From Refund). Bring your confirmation email and identification when you come to collect your order. Text 314-815-7312 after you receive this notification to arrange pickup. By completing a purchase with Shine Hair Company  your are agreeing to this policy. 

POLICIES ARE SUBJECT TO CHANGE WITHOUT NOTICE. IT IS THE RESPONSIBILITY OF THE MERCHANT TO READ AND UNDERSTAND ALL POLICIES